Last Updated: January 2025
The a44 platform places the highest priority on protecting users' personal information. This privacy policy describes what information we collect, how we use it, and how we keep it secure. It is our commitment to handle the data of all users in Bangladesh with the utmost security. By using the platform, you are considered to have agreed to this policy.
We only collect the information needed to provide you with the best service.
During account registration, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. National ID or passport details may be requested for age verification. All provided information is stored in encrypted form and protected from unauthorized access. Your identity information is never sold to third parties.
Payment information is collected to process deposits and withdrawals. Mobile banking numbers or bank account details are used solely for transaction verification. All financial information is kept secure in accordance with PCI-DSS standards. Your transaction history is stored in your account and can only be viewed by you and authorized staff. An automated monitoring system remains active to detect suspicious financial activity.
Your gaming activity, login times, device type, and IP address are automatically recorded on the platform. This information is used to ensure platform security and prevent fraudulent activity. By analyzing usage patterns, we strive to further improve your experience. Cookie and session data are used for browsing convenience, and you can manage cookies through your browser settings at any time. This data is automatically deleted after a specified period.
You have full control over your personal information.
You can log in to your account at any time to view and update your stored personal information. If you wish to make changes to your name, address, or contact details, please contact our support team. Requests to correct inaccurate or outdated information are generally processed within 7 business days. Identity verification may be required for data corrections, which ensures the security of your account. Keeping your information accurate ensures uninterrupted service for your account.
After closing your account, you may request the deletion of your personal data. Some data may need to be retained for a specified period due to legal obligations or ongoing investigations. Financial transaction records must be kept for a defined period in accordance with regulatory guidelines. Processing a data deletion request may take up to 30 days. Once data is deleted, it will no longer be possible to access the platform using that account.
If you do not wish to receive promotional emails or SMS messages, you can unsubscribe at any time. Changing notification preferences from your account settings is simple and takes effect immediately. Even if you opt out of marketing communications, important account-related messages will continue to be sent. Transaction confirmations, security alerts, and policy change notifications will always be delivered. You have the option to change your communication preferences again at any time.
A44 never sells your personal information to advertisers or third parties. Limited information may be shared with trusted payment gateway partners for payment processing. Information may be provided to law enforcement agencies in response to lawful requests, in compliance with applicable law. All third-party partners are required to adhere to the same standard of privacy policy. In any instance of data sharing, only the minimum necessary information is provided.
We use the most advanced technology to protect your information.
All your information is kept secure through SSL/TLS encryption technology. Firewalls and intrusion detection systems remain active at the server level. Passwords are never stored directly — only encrypted hashes are kept. Regular security audits are conducted to quickly identify and address any vulnerabilities. You can further strengthen your account security by using Two-Factor Authentication.
The a44 platform uses cookies to manage sessions and remember user preferences. Your consent is obtained before using any cookies beyond essential ones. Analytical cookies are used to improve platform performance and do not contain any personally identifiable information. You can delete or block cookies at any time through your browser settings. Disabling cookies may limit some platform features, but core functionality will remain unaffected.
If you have any questions or concerns about this privacy policy, please contact our support team. a44 is always committed to protecting the data of users in Bangladesh and strives to resolve any complaints promptly. Visit our FAQ page to learn more, or join as a new member.